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| Shipping and Returns |
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| What Are Your Shipping Policies? |
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Shipping Charges
There are no shipping charges for items ordered and shipped within the continental U.S.A.
*Although all orders are Free Shipping, in some cases in rural/hard to reach areas, additional fees may apply*
Average Shipping Times
Most products ship directly from the manufacturer within 2 to 3 business days. The average time for arrival is 7 to 14 days. Exceptions, such as freight items or items that are made to order, are noted on the individual product pages. Express shipping is also available.
Alaska & Hawaii
Unfortunately, many products cannot be shipped to either Alaska or Hawaii. We will notify you of these exceptions shortly after your order has been placed. If an item can be shipped to these states, there will be an additional shipping charge that you will be made aware of shortly after the order is placed. If the charges are more than you would like to pay, you have the option to cancel your order.
Shipping Multiple Items
Multiple items ordered from CornerOne.Com may arrive at different times. When you order products with the same brand name they will usually arrive on the same date. Products ordered from different vendors may arrive on separate dates.
Freight Shipping
Products shipped by freight include curbside drop off. This means that the freight company will not bring an item inside your house. If available, white glove service will be marked on the individual product pages and the freight company will set up an item for you in your home or office. All freight orders that are cancelled or refused without notice after the product has been shipped will be subject to a $100.00 re-stocking fee (return freight charges may also apply. Although we offer Free Shipping on all outbound orders, if an order is requested to be returned, customer will have to pay for the outbound and the return shipping costs.
Returns and Restocking
For certain large and/or opened items that are returned without exchange there is a mandatory 20% restocking fee. This covers the cost charged to us by the manufacturer each time we must send back a non-defective piece of merchandise without replacement. All returns must be sent back within 30 days of receipt and you MUST receive prior authorization for the return. RETURNS MADE WITHOUT PRIOR AUTHORIZATION WILL BE REFUSED AND YOU WILL BE LIABLE FOR ADDITIONAL RETURN SHIPPING COSTS.
P.O. Boxes, APO's & FPO Shipping
We are sorry, but we cannot ship to post office boxes at this time. If you place an order and list a PO Box in your "ship to" address, we will contact you for a different address. If we do not receive a response from you within 48 hrs, we will cancel your order. APO's or FPO's can in most cases be accomodated, but we recommend that you call or email prior to placing your order as additional shipping charges may apply. Because the majority of the products we sell ship direct from the manufacturers, we are somewhat limited on the shipping options. Fortunately, many of the companies we are working with realize the need for delivery to military addresses and can ship to APO or FPO....please call or email first.
International Shipping
Unfortunately, we do not ship internationally at this time. Exceptions to this are orders shipped to Canada. Merchandise shipped to Canada is subject to the same policy as items shipped to Alaska or Hawaii.
Sales Tax
We are located in Texas and a 8.25% sales tax will be assessed to any order shipped to the state. |
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